Draft, to be reviewed by a lawyer before publication.
Terms of use
Last updated: 8 November 2026. The German version is the legally binding one.
1. What Turtelei is
Turtelei is an app for couples: one question every day, shared answers, a little turtledove and a shared book. Provider: Weenja Solution (OPC) Private Limited (see imprint).
2. Account
On first launch the app creates a device account. You can optionally link it with Sign in with Apple or Google to restore it on a new device. An account can be paired with exactly one person at a time. You must be at least 16 years old.
3. Content
Your answers and content belong to you. You are responsible for what you write and upload, and you treat your partner with respect. We do not read your content unless the law requires it. We only store and transmit your content to provide the service.
4. Turtelei Plus
| Plan | Price (incl. VAT) |
|---|---|
| Turtelei Plus monthly | €3.99 per month |
| Turtelei Plus yearly | €24.99 per year, first 7 days free (new subscribers only) |
| Turtelei Plus forever | €49.99 once |
Prices for Germany. In other countries the store shows the price in your currency.
- One pays, both get Plus: one purchase unlocks Plus for both of you while you are paired. If you unpair, Plus stays with the person who paid.
- Free trial: only on the yearly plan and only if you never had this subscription. If you do not cancel before the 7 days end, the paid yearly plan starts.
- Renewal: subscriptions renew automatically for the same period unless you cancel at least 24 hours before the end of the current period. Payment is charged to your Apple or Google account.
- Purchase through the store: the purchase is made with Apple or Google. Their terms apply as well, including refunds and any statutory right of withdrawal.
How to cancel
- iPhone / iPad: Settings → your name → Subscriptions → Turtelei → Cancel Subscription. Or in the App Store: profile picture → Subscriptions.
- Android (Google Play): open the Play Store → profile picture → Payments & subscriptions → Subscriptions → Turtelei → Cancel subscription.
Deleting the app or your account does not cancel a subscription. Plus continues until the end of the paid period. Request refunds from Apple (reportaproblem.apple.com) or Google Play.
5. Pebbles, gems and themes
- Pebbles are earned together in the app. They have no cash value and cannot be bought.
- Gems can be bought (100 for €1.99, 300 for €4.99, 650 for €9.99, 1400 for €19.99). They have no cash value, are not transferable and not refundable unless the law requires it. Gems belong to the person who bought them.
- Room themes bought with gems belong to the couple. There are no paid random items.
6. Availability and changes
We work to keep Turtelei running but cannot guarantee uninterrupted availability. We may develop and change features as long as the core of the service and paid benefits remain. We announce significant changes to these terms in the app.
7. Termination and account deletion
You can stop using Turtelei at any time and delete your account in the app (More → Delete account; see Delete account). We may suspend accounts for serious breaches of these terms.
8. Liability
We are fully liable for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential obligations, limited to typical, foreseeable damage. Otherwise liability is excluded as far as the law allows.
9. Applicable law
German law applies. As a consumer you keep the protection of the mandatory rules of the country where you habitually live.
10. Contact
[PLATZHALTER E-MAIL]